In response to the Delaware Department of Insurance Bulletin No. 117 reissued on July 2, 2020, Tokio Marine America ("TMA") will offer our Delaware policyholders a 90-day interest and penalty-free repayment plan. This premium payment accommodation will apply to any Delaware policyholders with past due premiums from March 25, 2020 through July 1, 2020 and caused by a hardship due to the COVID-19 pandemic.

In order to be eligible for a past due premium repayment plan, you must contact TMA and make a request within two weeks from the date of this policyholder notice (whether received by mail or electronically). In addition to making a request, you must sign the Delaware Attestation form that a financial hardship suffered by you is directly related to the COVID-19 pandemic and the State of Emergency, or any subsequent Executive Orders issued by the Governor of Delaware that closed businesses or ordered residents to remain at home unless performing an essential activity.

Please contact us if you are uncertain whether your policy is covered by the Executive Order.

Go here for a copy of the Executive Order.

Go here for a copy of the Notice to Policy Holders.

How to Demonstrate Financial Hardship

You must submit the Delaware Attestation form electronically by clicking the button below. Selecting the Delaware Attestation form will enable you to complete and electronically submit the form directly to us with your digital signature. The electronic attestation form does not need to be notarized, however the attestation is a statement made under penalty of perjury.

Submit Attestation Form

Questions

For questions regarding your rights under the Executive Order or regulations, please use the contact information below.

Phone: 1.866.267.7508
Email: directbillacct@tmamerica.com