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About TMA

About TMA

Tokio Marine America has been a trusted name in the U.S. market for over a century, offering comprehensive Commercial Property and Casualty Insurance across all states, DC, and Puerto Rico. With a dedicated team of experienced account executives, underwriters, and loss prevention engineers, we provide tailored insurance solutions and reliable claim settlements, ensuring peace of mind for our clients.

As part of Tokio Marine & Nichido Fire, Japan's oldest and one of the largest insurers globally, we leverage over 140 years of expertise to deliver top-tier services. Our financial strength ratings of A++ by A.M. Best and A+ by Standard & Poor’s give our clients the confidence that we will be there when they need us most. Recognized as one of the "Best Places to Work," Tokio Marine America collaborates with major brokers and independent agents to serve leading organizations across various industries, from technology and pharmaceuticals to manufacturing and real estate. Our commitment to creativity, passion, and long-term success drives us to provide ANSHIN—safety, security, and peace of mind—to all our clients.

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Meet Our CEO

Daisuke headshot

Daisuke Ugaeri began his professional journey with Tokio Marine Group when he joined Tokio Marine & Nichido Fire Insurance Company (TMNF) in Tokyo, Japan in 1994 in the Production Department. He then advanced through various managerial positions. From August 2008 to June 2011, he served as Manager of the Commercial Line Marketing Department. Later, from July 2011 to March 2015, he served as Manager/Deputy General Manager of the Human Resources Department.

Prior to his transfer to the United States, from April 2019 to March 2020, Mr. Ugaeri participated in the executive global leadership program by TMHD. He was also a Visiting Fellow at Columbia University during this time. While working with Columbia University, he researched various management methods and studied the trends of the world economy. Mr. Ugaeri was transferred to Tokio Marine America (TMA) in April 2020 as Senior Vice President of Client Solutions, where he was responsible for managing the company’s Eastern Region Client Solutions Department in New York. In April 2022, Mr. Ugaeri was promoted to his current position of President & CEO.

Mr. Ugaeri received a Bachelor of Law from Waseda University in Tokyo, Japan in April 1994. He views TMA as a second family, believes in being unified with a common purpose, and strongly encourages employees to challenge themselves by asking how they can continually improve.

TMA Values & Definitions

We believe
Our Customers Come First

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Our desire to create value for our customers drives everything we do. By understanding our customers’ needs, we will anticipate their long-term interests and continually strive to solve their most challenging problems.

We will
Develop High Performing Teams

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Our greatest asset is our team’s collective knowledge and experience. We will hire, retain, and promote individuals with an array of talents, ideas, and experiences; inspire each other to perform our best, and foster connection among our employees, communities, and stakeholders.

We will
Act with Respect and Integrity

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We will uphold the highest ethical standards, value each individual’s talents and contributions, and maintain our integrity to sustain our organization through good or bad economic times.

We will
Build Open and Honest Relationships Through Communication

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We expect clear communications and welcome constructive feedback from our employees. We will do this by listening intently, speaking concisely, and acting transparently. This will help us solve problems, create solutions, and ensure that every employee is a valued member of our company.

We will
Take Intelligent Risks

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Understanding risk is crucial in insurance, and our success stems from encouraging intelligent risk-taking. We will cultivate a culture where expressing concerns is encouraged; make tough decisions, learn from our mistakes, and challenge actions that don’t align with our purpose and values.

We will
Take Personal Accountability

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We expect all employees to take personal accountability for their actions and results. This culture of accountability drives personal responsibility and high-performing teams that create value for our customers, partners, and society.

We will
Think Innovatively

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We are committed to finding and delivering better solutions through continuous improvement and collaboration. We encourage every employee to challenge assumptions and seek better solutions, think boldly, make quick decisions, and learn from failures, all to generate fresh ideas and impactful solutions for our customers.

We will
Be An Active Member of Society

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We will make positive contributions to our community and the environment through responsible business practices and by empowering our employees to use their skills for good.

Contact Us

Contact Us Map

Atlanta
1125 Sanctuary Parkway
Suite 450
Alpharetta, GA 30009
(770) 399-5522

Chicago
200 West Madison Street
Suite 1400
Chicago, IL 60606
Toll-free: (800) 498-1938

Dallas
5340 Legacy Drive
Suite 135
Plano, TX 75024
(214) 429-3580

Houston
13403 Northwest Freeway
Houston, TX 77040
(713) 300-9232

Jersey City
499 Washington Blvd Suite 1500
Jersey City, NJ 07310
(201) 521-6100
Toll-free: (855) 391-5714

Los Angeles
283 South Lake Avenue Suite 160
Pasadena, CA 91101
(626) 568-7600

Nashville
4068 Rural Plains Circle
Suite 270
Franklin, TN 37064
(615) 807-7744

New York
590 Madison Avenue
29th Floor
New York, NY 10022
(212) 297-6600
Toll-free: (800) 628-2796

San Francisco
101 Jefferson Drive
Menlo Park, CA 94025
Toll-free: (888) 866-2524