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Auto Accident? Call TMA 1-877-LOSS4TM (1-877-567-7486)

Auto Insurance Claims

If You Have An Accident

  1. Remain Calm
    • Do not argue or admit liability.
    • Do not give written or recorded statements to anyone other than a Police Officer or a representative of Tokio Marine America.
  2. Collect Accident Details
    • Gather the facts outlined on the second page of the Automobile Glove Box Kit.
    • Gather additional claim information:
      • Names, telephone numbers, addresses and email addresses of all occupants and witnesses
      • Photos of the accident scene and all vehicles involved
      • Company name, policy number and phone number for other insurance companies (or take a clear photo of the other party's "insurance card" to obtain this information)
  3. Report to the police department
    • Report all accidents to the local police department, even if they were not at the scene.
    • Secure a local police report number.
  4. Report your claim to Tokio Marine.
    • Have your policy number available.
    • Call our toll free claim reporting service 24/7/365: 1-877-LOSS4TM (1-877-567-7486) or you may email