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Ocean Marine and Motor Truck Cargo Claims

Ocean Marine & Motor Truck Cargo Claims

Claims Reporting

TMCS provides a broad range of transportation related claims services involving all the major transport modes, such as ocean, air and inland through fully-staffed marine departments in our New York and Los Angeles offices.

TMCS Contacts

  New York Los Angeles
E-mail: cargo@tmclaimsservice.com cargo@tmclaimsservice.com
Fax: 212-297-6968 626-796-5232
Claims Line: 212-297-6700 888-868-1870
Address:

TM CLAIMS SERVICE INC.
499 Washington Blvd, Suite 1500
Jersey City, NJ 07310


Patricia Quinn
Telephone: (212) 297-6752
E-mail: patricia.quinn@tmclaimsservice.com

Angel Soto
Telephone: (212) 297-6768
E-mail: angel.soto@tmclaimsservice.com

Alla Bichuch
Telephone: (212) 297-6767
E-mail: alla.bichuch@tmclaimsservice.com

TM CLAIMS SERVICE INC.
800 E. Colorado Blvd.
P.O. Box 7099
Pasadena, CA 91109


Jim Interrante
Telephone: (626) 568-7741
E-mail: james.interrante@tmclaimsservice.com

Katy Miller
Telephone: (626) 568-7690
E-mail: katy.miller@tmclaimsservice.com

Dmitry Volodinsky
Telephone: (626) 568-7738
E-mail: dmitry.volodinsky@tmclaimsservice.com

Provide immediate First Notice of Loss to TM Claims Service with the following:

  1. Law Enforcement contact and phone number (If Theft)
  2. Insured Name and contact details (phone, email)
  3. Cargo Description (Quantity, Lot, Serial, and SKU if known)
  4. Date, Time, and Location of Incident
  5. Location of cargo and local contact details
  6. Carrier involved
  7. Photographs if available

On receipt, determination will be made if survey is needed.

Forward documents to TM Claims Service at earliest:

  1. Bill of Lading and Freight Invoice
  2. Invoice (Purchase or Replacement)
  3. Delivery Receipts
  4. Written notice to responsible carrier and any reply

Additional documents will be requested as needed.

If You Are Reporting A THEFT Claim:

  1. Report to the police
  2. Report to Cargonet - Cargonet will work on the recovery of the cargo.
    • E-mail to cargotheft@cargonet.com or
    • Call 1-888-595-2638 (1-888-595-CNET)
    • Useful information in the event of theft:

      Trailer Info


      Trailer No.

      Make/Model

      License Plate

      Description

      Tractor Info


      VIN

      Make/Model

      License Plate

      Color

      Incident Info


      Date

      City/State

      Location

      Description

      Load Info


      Owner

      Description

      Origin Date

      Destination

  3. Report to TMCS